PRIVACY POLICY

This Privacy Policy applies to the site accessible from www.star107.co.uk ("Site") and data we receive from you via this Site or by another means. By using the Site, you consent to the collection and use of your personal information by Star 107, in accordance with this Privacy Policy.

1. At Star 107, your privacy is greatly respected and it is our intention to keep this privacy fully protected whilst you are online. We want our Site to be as relevant and entertaining as possible and so to help us maintain this, it may help us if we learn more about you, the end user. You have a right to know what happens with this information and how we use it to maintain the quality and interest of the Site. That is precisely what this policy will reveal/provide.

2. Please note that it may be necessary for us to amend this policy occasionally. In the event of this happening, details will be displayed on the Site so that you are kept up to date with our use of your information. Please be sure to check our Privacy Policy before proceeding to use our Site. Regardless of the changes we make to our Privacy Policy we will always use your personal data in accordance with the Data Protection Act 1998.

POLICY OVERVIEW

3. The security of personal information is a high priority at Star 107. Although no information or computer system can ever be fully protected against all hazards, we are fully committed to providing reasonable and appropriate security controls to protect our Site and its information against foreseeable hazards. To that end, our Site and all associated data are implemented with safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure.

4. We want this Site to be as useful and as enjoyable as possible and by providing us with your information you can help us achieve this. It also means that we are able to offer you updates about our services. These will become available to you when you become a registered member of our Site.

5. If at any point you do voluntarily disclose personal information in public areas of the Star 107 Site please bear in mind that your information can be viewed and therefore possibly be used by others. We would suggest that users do not disclose personally identifiable information that they do not wish others to obtain, such as full name, home address, or phone number.

PERSONAL DATA COLLECTED

6. On our Site you can order services, make information requests, apply for jobs, subscribe to marketing or support materials, or register yourself. The types of personal information you provide to us on these pages may include name, address, telephone, e-mail address, User IDs and passwords, billing information, transaction, credit card information and contact preferences.

INFORMATION COLLECTION AND USE

7. Below are more details about the information that Star 107 gathers from you and how we use it.

7.1 Email Newsletters. Star 107 offers email newsletters. Only registered users of our Site will be able to receive newsletters. We will use your email address only to send you the newsletter(s) that you have signed up for. As a policy, we do not rent, sell, or in any way share our newsletter subscriber lists with third parties, but we may send notices to the registered users of our Site on behalf of third parties and our newsletters may contain advertisements from Star 107's sponsors and/or advertisers. If you want to stop receiving our newsletter, follow the procedures to unsubscribe at the bottom of any newsletter we send you.

7.2 Email Updates to Members. Star 107 will periodically send service email updates announcing special offers and new features to registered users. If you want to stop receiving our email service announcements, please follow the procedures to unsubscribe at the bottom of any newsletter we send you.

7.3 Promotions. We may ask you for Personally Identifiable Information at other times, including but not limited to, when you enter sweepstakes, contests or promotions sponsored by a third party. If you choose to enter sweepstakes, contests or promotions of this nature, we may share your Personally Identifiable Information with third parties so they can contact you in relation to the relevant promotion. The third party may use that information to send you advertisements or other notices, and it is possible that your information may be shared with others.

7.4 Surveys and User Research. Star 107 conducts email and web-delivered surveys from time to time, as well as instant polls, to gather information about our audience. It is important to remember that taking these surveys and polls is entirely optional. You have no obligation to respond to them. We share only the aggregate results of these surveys, not individual data, with our advertisers and partners to help them better understand our services and monitor the reach of their advertising on our service. We may also store some of the information that our users provide in these surveys to help us understand your interests and to make the Site more useful for you.

7.5 Other Third Parties. Star 107 may share non-personal, aggregate, annonymised information relating to our registered users with other third parties not mentioned in this policy.

7.6 Legal Authorities. Star 107 may also disclose Personally Identifiable Information in cases when we have reason to believe that it is necessary to identify someone who may be causing injury to Star 107's rights or property, other users, or anyone else. Star 107 may disclose Personally Identifiable Information of our users to government authorities at its sole discretion.

COOKIES

8. On the Internet, a "cookie" is a piece of information (a file) that a web site transfers to a user's computer for record-keeping purposes. The use of cookies is common on the Internet. The process we use to serve advertisements and to track use of our Site involves cookies. Cookies help us and our advertising track the frequency and placement of advertisements. Cookies also enable us to measure aggregate, or total usage and traffic to our Site and to specific offerings. This aids us in producing content that best meets our users' preferences. We may also use cookies to understand better what parts of our Site you like best. We may use that information to display advertisements that we think will be of particular interest to you. You may configure your browser to reject cookies, but this may interfere with some functionality of Star 107's Site.

LINKS TO OTHER WEBSITES

9. Parts of our Site contain links to third party websites, for your convenience and information only. If you use these links, you will leave the Site. When you access a third party site, please understand that we do not control the content and are not responsible for the privacy practices of that site. We suggest that you carefully review the privacy policies of each site you visit. These other sites may send their own cookies to users, collect data, or solicit personal information.

YOUR RIGHTS TO ACCESS PERSONAL DATA

10. Star 107 strives to keep your personal data accurate and encourages you to contact us at admin@star107.co.uk or; Star 107, The Broadcast Centre, 20 Mercers Row, Cambridge, CB5 8HY to update your information, if necessary.

For any enquiry or concern about our Privacy Policy, or to request access to your personal data, please contact our data manager:

Contact: Darren Taylor

• Email: darren.taylor@star107.co.uk
• Address: The Broadcast Centre, 20 Mercers Row, Cambridge CB5 8HY
• Telephone: 01223 305107

We have to provide you with a readable copy of the personal data, which we keep about you, within 40 days of receiving your valid written request. The Act allows us to charge a fee of £10 for this service. Evidence or proof of your identity (for example, a passport or driver's licence and current utility bills) will be required.

It is both in your and our interest to hold accurate data. If the data we hold on you is inaccurate in any way, where appropriate, you may have the data:

• erased
• rectified or amended
• completed

We reserve the right to refuse to provide you with a copy of your personal data, but will provide reasons for our refusal and allow you to challenge our decision in accordance with our complaints and dispute procedure.

COMPLAINTS AND DISPUTES

11. We are committed to working with you to obtain a fair and rapid resolution of any complaints or disputes relating to privacy matters. Please send us your questions and comments regarding our privacy practice to:

Star 107
The Broadcast Centre
20 Mercers Row
Cambridge
CB5 8HY